Privacy policy

Last updated: January 7, 2026

Cod Appliance ("Company", "we", "us", or "our") operates the website https://codappliance.com/ (the "Website"). This Privacy Policy is intended to comply with applicable U.S. federal and New York State laws and describes how we collect, use, disclose, and protect your personal information.

1. Information We Collect

Platform Notice (Shopify)

Our Website is hosted on Shopify Inc. Shopify provides us with the online platform that allows us to present our services and collect customer inquiries. Your data may be stored through Shopify’s data storage, databases, and general Shopify applications. Shopify stores your data on secure servers behind a firewall.

1.1 Personal Information You Provide

We may collect personal information when you:

  • Submit a contact or service request form
  • Schedule an appointment
  • Communicate with us by phone, email, or online forms

This information may include:

  • Full name
  • Email address
  • Phone number
  • Service address
  • Appliance and service-related details

1.2 Automatically Collected Information

When you visit the Website, we may automatically collect certain information, including:

  • Internet Protocol (IP) address
  • Browser type and operating system
  • Pages viewed and time spent on the Website
  • Referring URLs

This data is collected through cookies or similar tracking technologies and is used strictly for analytics, security, and website optimization purposes.

2. How We Use Your Information

We use your information to:

  • Provide appliance repair and related services
  • Schedule, manage, and confirm service appointments
  • Respond to inquiries and provide customer support
  • Improve our Website and service quality
  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance functionality and analyze traffic. You may disable cookies through your browser settings; however, some Website features may not function properly.

4. Information Sharing and Disclosure

4.1 Shopify Payments and Third-Party Payment Processors

Our Website may use Shopify Payments and other third-party payment processors such as Stripe, PayPal, Apple Pay, or similar services. Payment information is processed securely by these providers and is not stored directly on our servers. These third parties may collect, use, and process your information in accordance with their own privacy policies and terms of service.

We are not responsible for the privacy practices or security of third-party payment processors.

4.2 Marketing, Advertising, and Analytics Services

We may use third-party analytics and marketing tools, including but not limited to Google Analytics, Google Ads, and Meta (Facebook) Pixel, to understand Website usage and improve our marketing efforts. These tools may collect information such as IP address, device identifiers, and browsing behavior through cookies or similar technologies.

You may opt out of certain advertising features through your browser settings or third-party opt-out tools.

We do not sell or rent personal information. We may disclose information only:

  • To trusted service providers assisting in business operations
  • To comply with applicable laws, regulations, or court orders
  • To protect the rights, property, or safety of Cod Appliance, our customers, or others

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. Despite these measures, no data transmission over the Internet can be guaranteed to be 100% secure.

6. Your Rights Under New York and U.S. Law

6.1 Consumer Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal information we collect about you
  • Request correction or deletion of your personal information
  • Opt out of certain data processing activities related to marketing or analytics

We do not sell personal information as defined under applicable U.S. privacy laws.

You may request to:

  • Access or update your personal information
  • Request deletion of personal data, subject to legal obligations

Requests can be made using the contact information below.

7. Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

9. Contact Information

Cod Appliance Buffalo, New York, United States Email: info@codappliance.com